I had a great experience with Craig, Kelley and Faultless. BJ put in a ton of work and was very knowledgeable on the entire process. I knew nothing going in, and the team was excellent at breaking things down for me and helping me understand each decision being made. Sam and Kelly, the two file managers I had for my case, were always available (and quick to respond) when I had questions and were great at working around my schedule. I really appreciate everything the entire team did for me. Thank you!